Terms of Service

The following definitions apply throughout these Terms of Service:

References to "we," "us," or "EVRE" mean the operator of the Service. References to "you" or "your" mean the User, Enterprise Customer, or other contracting party, as the context requires.

EVRE is an enterprise training simulation platform designed for organizations that need to prepare their personnel for high-stakes crisis and chaos scenarios. The Service provides:

• AI-powered roleplay simulations featuring simulated characters and situations that respond dynamically to User decisions and communication strategies.
• Text-based and voice-based interaction modes, allowing Users to practice under conditions that replicate real operational environments.
• Company-specific scenario libraries that can be configured to reflect the actual organizational structures, procedures, and stakeholders of an Enterprise Customer.
• Real-time performance scoring, behavioral analysis, and post-session feedback reports powered by large language model AI.
• An administrative dashboard enabling trainers and managers to track individual and team progress across multiple sessions.

A scenario may be fictional, configured by an Enterprise Customer, or based on information supplied by a Customer or User, including real organizational procedures or company context. AI-generated content is simulated content and should not be treated as a statement, record, or factual account by a real person.

Voice features and speech processing depend on the active deployment and provider configuration. Simulation Data may include voice inputs or speech-derived transcripts where applicable; these Terms do not promise that raw audio is recorded, nor that it is never retained in every deployment.

The Service is provided exclusively as a training tool for internal organizational purposes. It is not a certified professional service and does not replace qualified human judgment in real operational situations.

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time with reasonable notice to Enterprise Customers.

To access the Service, you must create an account. By creating an account and using the Service, you represent and warrant that:

• You are at least 18 years of age. The Service is intended solely for adult professionals and is not directed at minors.
• If you accept these Terms, an Order Form, or another agreement on behalf of an organization, you represent that you have authority to bind that organization to that document.
• If you access the Service as an employee, contractor, or other authorized user, you will use it in accordance with your organization's instructions and these Terms; using the Service does not by itself represent that you have authority to bind the organization.
• All information you provide during registration and throughout your use of the Service is accurate, current, and complete. You agree to update this information promptly if it changes.
• You are solely responsible for maintaining the confidentiality of your account credentials, including your password. You agree to notify us immediately at [email protected] upon becoming aware of any unauthorized access to your account.
• You will not share your account credentials with any third party, nor allow any other person to access the Service using your account.
• You are responsible for all activities that occur under your account, whether or not authorized by you.

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain inactive for an extended period.

Subject to your compliance with these Terms and timely payment of applicable fees, EVRE grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

• Access and use the Service for internal business, training, assessment, development, and simulation purposes permitted under the applicable Order Form or customer agreement.
• Download and use reports, scores, and feedback generated through the Service for your internal training administration needs.
• Configure and deploy standard scenario templates provided by EVRE, subject to the feature entitlements of your subscription tier.

This license does not grant you any right to use EVRE's trademarks, logos, trade names, or branding elements without our prior written consent. All rights not expressly granted in these Terms are reserved by EVRE.

Enterprise Customers that require custom scenario development, white-labeling, API integrations, or other extended rights must obtain a separate written agreement with EVRE.

You agree to use the Service only for lawful purposes and in accordance with these Terms. The following activities are strictly prohibited:

• Attempting to extract, copy, or reproduce the underlying model weights, training data, or proprietary algorithms of any AI system embedded in the Service through any means, including adversarial prompting or systematic querying.
• Recording, distributing, publishing, or sharing session content — including AI character audio or video outputs — without the prior written consent of all identifiable parties and without complying with applicable privacy laws.
• Circumventing, disabling, or tampering with rate limits, session quotas, authentication mechanisms, or any other technical or administrative controls implemented in the Service.
• Using the Service or its AI Content to create deceptive content intended to mislead individuals in real-world contexts, including fake crisis scenarios, fraudulent communications, or social engineering attacks.
• Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of the Service's software components.
• Using insights, outputs, or knowledge gained from the Service to develop, train, benchmark, or improve any competing product or service.
• Uploading, transmitting, or introducing any malware, viruses, worms, Trojan horses, or other harmful or disruptive code into the Service.
• Using the Service for any illegal purpose or in violation of applicable local, national, or international laws and regulations, including those governing data protection, employment, and export controls.

Violations of this Acceptable Use Policy may result in immediate suspension or termination of your account, without prejudice to any other legal or equitable remedies available to EVRE.

The AI Content generated by the Service is produced for training and simulation purposes only. You acknowledge and accept the following:

• Characters, personas, and dialogue generated by the Service are simulated content. Customer-supplied context may reflect real people, organizations, procedures, or events; no representation is made that every scenario or conversation is fictional.
• AI Content does not constitute professional legal, medical, financial, psychological, safety, or compliance advice. You must not rely on AI Content in place of qualified professional guidance in real situations.
• Performance scores, XP points, achievement badges, and feedback reports generated by the Service may support training, assessment, and development. They are not professional certifications, and must not be used as the sole basis for a consequential employment decision such as hiring, promotion, compensation, discipline, or termination.
• AI systems may generate inaccurate, incomplete, or contextually inappropriate responses. EVRE does not warrant that AI Content will be error-free, up-to-date, or suitable for any specific operational situation.

EVRE is committed to responsible AI development and continuously works to improve the quality, safety, and accuracy of AI Content. If you encounter outputs that appear harmful, biased, or otherwise inappropriate, please report them to [email protected].

Ownership of intellectual property rights is allocated as follows:

EVRE Property

EVRE retains all right, title, and interest in and to the Service, including its software, orchestration, scenario engine, prompt and prompt-system designs, measurement systems, user interface, EVRE-created content, documentation, and trade secrets. Third-party models, libraries, and services used with the Service remain subject to their respective owners' rights and terms. Nothing in these Terms transfers ownership of EVRE's intellectual property to you.

Customer Data Ownership

All data, content, and materials uploaded or submitted by an Enterprise Customer to configure custom scenarios, personas, or workflows — including organizational procedures, training briefs, and company-specific knowledge bases — remain the exclusive property of that Enterprise Customer. EVRE acquires no ownership rights over Customer Data.

Aggregate Usage Data

EVRE may collect and use usage data derived from interactions with the Service — such as aggregate session completion rates, common scenario patterns, and platform performance metrics — after applying aggregation, de-identification, or other safeguards appropriate to the intended use. EVRE will not use this data to identify a specific Enterprise Customer or User.

Fees, subscription term, usage limits, payment schedule, and renewal terms are specified in the applicable Order Form, checkout flow, or pricing page.

Unless the applicable Order Form, checkout flow, or pricing page states otherwise:

• Fees are due according to the applicable commercial document or checkout terms. Refunds, credits, and cancellation consequences are governed by that document or flow.
• Any automatic renewal, notice period, and subscription cancellation mechanism is governed by the applicable Order Form, checkout flow, or pricing page.
• Any plan-specific refund, credit, or price-adjustment right must be stated in the applicable Order Form, checkout flow, or pricing page.
• EVRE may suspend access for overdue payments in accordance with the applicable commercial terms. Any late fee must be stated in those terms and will not exceed the maximum permitted by law.
• Usage limits, seats, feature entitlements, service levels, and other commercial terms may be defined or changed through the applicable Order Form, checkout flow, or pricing page.

Each party acknowledges that it may receive or have access to Confidential Information of the other party in connection with the Service. "Confidential Information" means any non-public information disclosed by one party to the other that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure.

The following are expressly treated as Confidential Information:

• Custom simulation scenarios, character scripts, and training configurations developed by or for an Enterprise Customer.
• Organizational structures, crisis response procedures, communication protocols, and other internal operational information shared by an Enterprise Customer.
• EVRE's proprietary technology, roadmaps, pricing structures, and business strategies.
• Individual User performance data and Simulation Data.

Each party agrees to protect the other's Confidential Information using at least the same degree of care it uses to protect its own confidential information (but no less than reasonable care), and not to disclose such information except to its affiliates, subprocessors, and service providers that need it to provide the Service and are subject to appropriate confidentiality or data-processing obligations, or as required by applicable law or court order.

Confidentiality obligations do not apply to information that: (a) is or becomes publicly known through no breach of this Section; (b) was already known by the receiving party prior to disclosure; (c) is independently developed by the receiving party without use of Confidential Information; or (d) is received from a third party with no restriction on disclosure.

The collection, processing, and use of personal data in connection with the Service is described in our Privacy Policy and any applicable customer-specific data-processing terms. Depending on the activity, EVRE may act as controller for its own website, demo, direct-account, security, and operational activities; an Enterprise Customer may be the controller and EVRE may act as processor for processing carried out on the customer's instructions.

For personal data processed on behalf of an Enterprise Customer under the General Data Protection Regulation (GDPR), the Turkish Personal Data Protection Law (KVKK), or another applicable framework, the Enterprise Customer determines the relevant purposes and means and EVRE acts as processor subject to the applicable customer agreement, DPA, and documented instructions.

Enterprise Customers that require a Data Processing Agreement (DPA) to fulfill their regulatory obligations may request one by contacting [email protected]. The DPA will govern the processing of personal data and will form part of the overall agreement between the parties.

Do not submit special-category or highly sensitive personal data, including health data, biometric data, criminal records, or data concerning minors, unless the applicable deployment and customer agreement expressly permit that data and the relevant Customer has an appropriate legal basis and has satisfied its notice, authorization, and other legal obligations.

IMPORTANT — PLEASE READ CAREFULLY

To the fullest extent permitted by applicable law, the total cumulative liability of EVRE and its officers, directors, employees, agents, licensors, and service providers arising out of or related to these Terms, the Service, or your use thereof — whether based in contract, tort (including negligence), strict liability, or any other legal or equitable theory — shall not exceed the fees paid or payable under the applicable Order Form or customer agreement during the twelve (12) months preceding the event giving rise to the claim. For free or trial access with no applicable Order Form, any separate liability cap stated in the applicable checkout or free-use terms will apply.

In no event shall EVRE be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including, without limitation, loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, or cost of substitute services — even if EVRE has been advised of the possibility of such damages.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" FOR TRAINING AND SIMULATION PURPOSES ONLY. EVRE MAKES NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THE SERVICE'S FITNESS FOR ANY REAL-WORLD OPERATIONAL PURPOSE, ITS UNINTERRUPTED OR ERROR-FREE OPERATION, OR THE ACCURACY OR RELIABILITY OF ANY AI CONTENT.

Some jurisdictions do not allow the exclusion or limitation of certain types of damages. In such jurisdictions, the above limitations shall apply to the fullest extent permitted by law.

Indemnification by You

You agree to indemnify, defend, and hold harmless EVRE and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms, including the Acceptable Use Policy; (b) your use or misuse of the Service; (c) any content you submit, upload, or transmit through the Service; (d) your violation of any applicable law or the rights of any third party; or (e) any breach of your representations and warranties in these Terms.

Indemnification by EVRE

EVRE agrees to indemnify, defend, and hold you harmless from and against third-party claims alleging that the Service, as provided by EVRE and used in accordance with these Terms, infringes a third party's intellectual property rights. Any enterprise-specific scope, procedure, exclusions, or remedies may be set out in the applicable Order Form or MSA. This indemnification obligation does not apply to claims arising from: (a) modifications you make to the Service; (b) your combination of the Service with third-party products; (c) your use of the Service after receiving notice of alleged infringement; or (d) Customer Data.

Termination by Either Party

The term, renewal, and ordinary termination rights for a paid subscription or Enterprise Customer deployment are governed by the applicable Order Form or customer agreement. Either party may terminate for a material breach that is not cured within the agreed cure period, insolvency, legal prohibition, or another termination ground stated in that agreement. Users of free or self-service access may stop using or close their account through the available product controls.

Immediate Termination for Cause

EVRE may terminate your access to the Service immediately, without notice or cure period, in the event of: (a) a material breach of these Terms that you fail to remedy within 5 business days of notice; (b) your violation of the Acceptable Use Policy; (c) fraudulent use of the Service; (d) non-payment of fees after the grace period; or (e) if continuation of the Service would expose EVRE to legal liability or reputational harm.

Effect of Termination

Upon termination or expiration of these Terms:

• Your license to use the Service is immediately revoked and all access will be disabled.
• If the applicable Order Form or customer agreement provides an export window, the Enterprise Customer may use that window to download available Simulation Data, performance reports, and custom scenario configurations through the administrative export tools.
• After any applicable export window, Customer Data and User account data will be deleted, destroyed, anonymized, or removed from active use according to the applicable retention and deletion policy, customer agreement, legal requirements, and the technical lifecycle of EVRE and its providers. This does not promise immediate physical erasure from every log, backup, or provider system.
• All fees owed through the termination date remain due and payable. No refunds will be issued for unused prepaid subscription periods in cases of termination for cause.

Sections of these Terms that by their nature should survive termination will survive, including Sections 7, 9, 11, 12, 14, and 15.

Subject to any different governing-law provision in an applicable Order Form or separately negotiated MSA, these Terms and any dispute arising out of or relating to them or the Service shall be governed by and construed in accordance with the laws of the Republic of Turkey, without giving effect to any choice or conflict of law provisions.

Subject to any different forum provision in an applicable Order Form or separately negotiated MSA, the courts of Istanbul, Turkey shall have exclusive jurisdiction over all disputes arising out of or in connection with these Terms or the Service. Both parties irrevocably submit to the personal jurisdiction of those courts.

Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute in good faith through direct negotiation. The party raising a dispute shall deliver a written notice describing the nature of the dispute and the relief sought. The parties will then meet (in person, by telephone, or by video conference) within 15 business days of such notice to attempt resolution.

If good-faith negotiation fails to produce a resolution within 30 days of the dispute notice, either party may pursue formal legal remedies. Nothing in this section prevents either party from seeking urgent injunctive relief from a competent court where necessary to prevent imminent harm.

Severability

If any provision of these Terms is found by a court of competent jurisdiction to be illegal, invalid, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. All remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with the Privacy Policy, any applicable Order Form, and any Data Processing Agreement, constitute the entire agreement between you and EVRE with respect to the Service and supersede all prior negotiations, representations, warranties, and understandings relating to the same subject matter.

Order of Precedence

If there is a conflict between documents, the applicable Order Form or separately executed MSA controls first; an applicable DPA or Security Addendum controls for its subject matter; these Terms control otherwise; and the Privacy Policy governs privacy notice and processing detail to the extent it does not conflict with the applicable agreement. A negotiated customer-specific data or security commitment is not overridden by these public Terms.

No Waiver

No failure or delay by EVRE in exercising any right or remedy under these Terms will operate as a waiver of that right or remedy. A waiver is only effective if made in writing and signed by an authorized representative of EVRE.

Assignment

You may not assign or transfer your rights or obligations under these Terms without EVRE's prior written consent. EVRE may assign these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, war, terrorism, labor disputes, power outages, governmental actions, or internet infrastructure failures. The affected party must notify the other promptly and use reasonable efforts to mitigate the impact.

Notices

All legal notices to EVRE must be sent in writing to: [email protected]. Notices to Users will be sent to the email address associated with your account or displayed as an in-application notification. Notices sent by email are deemed received upon transmission.

Amendments

EVRE reserves the right to modify these Terms at any time. Material changes will be communicated to Enterprise Customers via email at least 30 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the Service before the effective date.